The daily life of the police is chock full of negotiation, conflict resolution, crowd management and, indeed, the management of the full range of emotions that come into play as people live and love and strive together within a community. It can be overwhelming, especially if one has not been trained in these skills.
Recently the University’s School of Arts and Sciences launched a special certificate training program for officers of the Royal Grenada Police Force (RGPF) which will train 22 Royal Grenada Police Force (RGPF) officers, from all units, in the tenets and communication skills of social and behavioral policing.
“I am excited and confident that this course will enhance the behavior and professionalism of our officers when dealing with members of the public,” said Acting Commissioner of Police Winston James. “This course will help them to be more people- friendly and allow them to use the softer approach when initiating contact with the public.”
Developed under the direction of Dr. Wendy Crawford, Chair of the Department of Humanities and Social Sciences, at the request of the RGPF, the program provides 130 hours of theory and case-study-based instruction. “The public uses the police as a general purpose emergency service available to handle any problem,” said Dr. Crawford. “Our police officers are constantly involved in negotiation, conflict management, and conflict resolution, which require good interpersonal and communication skills. Their immense responsibility calls for special training such as critical reasoning, sensitivity, and human relations.”
The training came about as a result of Dr. Crawford’s feature address at the RGPF’s awards and retirement ceremony last year, where she emphasized the need for police to receive continuous training in human and communication skills. Since this was consistent with the RGPF’s objective to constantly improve the quality of policing services it offers, it wasn’t long before they contacted the University to develop such a program, a request to which St. George’s University Chancellor Charles R. Modica and School of Arts and Sciences Dean Theodore Hollis immediately agreed.
“The Grenada police force is among the best,” said Dr. Modica. “The RGPF has given our students one of the safest places for learning and it is our honor to offer them this training so that they can better serve and protect the citizens, students and visitors of Grenada.”
“This training is the latest example of the School of Arts and Sciences’ commitment to service within Grenada for Grenadians,” said Dean Hollis. “We believe it will help the police in performing the multitude of complex human interactive activities that collectively describe their responsibilities and professional commitment to policing.”